Privacy Policy

We take the privacy of your personal information seriously and remain committed to protecting and ensuring that your Personal Data is treated in a fair and lawful manner in all our dealings with you.

This Privacy Policy (“Policy”) explains what we do with the personal information you provide when you visit our website, use our digital or mobile platforms/services, communicate with us through social media, or engage with us in other ways (collectively, “Services”).

Throughout this document, “we,” “us,” “our,” and “ours” refer to Unshelled Consultancy Limited, the owners of TrybeOne. “You” or “your” refers to you, an authorized person on your profile, or an authorized third party.

By continuing to visit our website (www.TrybeOne.ng) or using TrybeOne services, you accept and consent to the terms described in this Policy.

• The Information We Collect About You

We collect various types of personal data, including:

  • Personal Data: Name, contact details, address, identification documents, Bank Verification Number (BVN), etc.
  • Credentials: Information for authentication and account access, such as User ID, password, and biometric data.
• Details about Your Activities and Transactions with Us

Information on your TrybeOne account, debit card numbers, and details for payment services.

• Usage Data

Includes information such as IP address, browser type, pages visited, and device information when using our website or app.

• Sensitive Data

We may collect data such as biometric information, political views, health data, etc., only when necessary for services or required by law.

• Tracking and Cookies Data

We use cookies and similar tracking technologies to monitor activities on our Services. You may refuse cookies, but it could impact your service experience.

Examples of Cookies We Use:
  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember preferences and settings.
  • Security Cookies: For security purposes.
How We Use Your Personal Information

We may use your information for purposes like verifying your identity, administering products, and sending relevant marketing messages. We may also use data analytics for auditing and research.

How We Share Your Information

We may share information with legal authorities, auditors, strategic partners, or for purposes like fraud prevention. We do not share your data with third parties for marketing purposes.

Automated Processing and Analytics

We may use automated analysis for services and decisions, such as eligibility for certain products, based on the data you provide.

How We Secure Your Information

We use encryption, access controls, and other security measures to keep your data safe. However, absolute security cannot be guaranteed.

How Long We Keep Your Information

We retain data as needed for legal or operational purposes. Data is securely destroyed once no longer required.

Accuracy and Update of Your Information

You are responsible for providing accurate information and updating it when necessary. We will respect requests to correct inaccuracies, subject to legal obligations.

Your Rights

Under the Data Protection Act 2023, you have rights including accessing, rectifying, and erasing your personal data.

Social Media Platforms

We monitor social media interactions and remind you that any content you post is public and subject to the social platform’s privacy policies.

Third-Party Websites

We are not responsible for the security, privacy practices, or content of third-party websites linked to our Services.

Service Providers

We may use third-party providers to support our Service, and they will only access data as needed for service delivery.

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Changes to This Policy

We may update this Policy to reflect changes in laws or our business. The updated Policy will be effective once posted on our website.

Contact Us

If you have questions or concerns, please email us at Jojo@TrybeOne.ng or call 0700TRYBECARE.